Privacy Policy
Last updated: January 29, 2026
This Privacy Policy explains how CECO Insurance (“CECO,” “we,” “us,” or “our”) collects, uses, and shares information when you visit our website or request information, quotes, or services through it (the “Service”).
If you become a customer, you may also receive additional privacy notices that apply to insurance-related information (including notices provided by insurance carriers or required under financial privacy laws).
Quick Summary
- We collect information you choose to provide (for example, when you request a quote or upload documents).
- We use it to respond to you, obtain and compare insurance options, and improve the Service.
- We share information with insurance carriers/markets and service providers when needed to provide quotes or services.
- You can request access, deletion, or other actions depending on where you live (see “Your Privacy Rights and Choices”).
Definitions
- Company: CECO Insurance, 304 W Main Street, Round Rock, TX 78664.
- Personal Information / Personal Data: information that identifies, relates to, describes, or could reasonably be linked to you or your household.
- Sensitive Information: information such as government IDs, precise financial account details, or health-related information (if provided for insurance quoting).
- Usage Data: information collected automatically when you use the Service (for example, IP address, pages visited).
- Service Providers: vendors that help us operate the Service (hosting, security, email, analytics, etc.).
- Website: CECO Insurance, accessible from https://www.cecoinsurance.com
Information We Collect
1) Information you provide
Depending on what you do on the site, we may collect:
- Contact details (name, email, phone, address)
- Quote request details (insurance type, coverage needs, property/vehicle/business details, prior coverage information, loss history, and other information you submit)
- Uploaded documents (for example, current policy declarations pages, loss runs, vehicle lists, census spreadsheets, photos, or other files you choose to upload)
- Communications (messages you send us and our replies)
Please don’t upload sensitive documents unless we ask for them (for example, documents containing Social Security numbers, full account numbers, or unrelated medical records).
2) Information we collect automatically (Usage Data)
When you use the Service, we may collect:
- IP address, browser type, device identifiers
- Pages viewed, time spent, referring/exit pages
- Approximate location derived from IP (city/state level)
This information is commonly collected via server logs and security/hosting tooling.
3) Information from third parties
We may receive information from:
- Insurance carriers, wholesalers, and underwriting partners (quote results, eligibility, underwriting questions)
- Identity/fraud or compliance checks (when applicable to a transaction)
- Business partners/referral sources (if they refer you to us)
How We Use Information
We may use information to:
- Provide the Service and respond to your requests
- Prepare, request, and compare insurance quotes
- Communicate with you (phone, email, SMS—based on your interactions and preferences)
- Improve the website, user experience, and service quality
- Protect against fraud, abuse, and security incidents
- Comply with legal obligations and enforce our policies
How We Share Information
We may share information in these situations:
1) With insurance markets and partners
To obtain quotes or place coverage, we may share relevant information with insurance carriers, wholesalers, MGAs, and other insurance markets.
2) With service providers
We may share information with vendors that help us run the Service (for example: website hosting, email delivery, security monitoring, analytics). They are authorized to use information only as needed to provide services to us.
3) Legal, safety, and business transfers
We may disclose information to comply with law, respond to lawful requests, protect rights and safety, or in connection with a business transaction (such as a merger or asset sale).
4) With your consent
We may share information for other purposes if you direct us to or consent.
We do not publicly display your quote or insurance information. Our site is not intended to include public posting areas.
Cookies and Similar Technologies
We use cookies and similar technologies for:
- Essential functions (site operation, security, preferences)
- Performance/analytics (understanding site traffic and improving content)
You can control cookies through your browser settings. If you disable certain cookies, parts of the Service may not function as intended.
Global Privacy Control (GPC)
Some browsers allow you to send a Global Privacy Control signal. Where required by applicable law, we will treat a GPC signal as a request to opt out of certain data processing (such as certain types of targeted advertising). :contentReference[oaicite:3]{index=3}
Email and Communications Tracking
If we send emails, they may include technologies (like pixels) that help us understand delivery and engagement (for example, whether an email was opened). You can opt out of marketing emails by using the unsubscribe link when provided.
Data Retention
We keep information as long as reasonably necessary for:
- responding to you and providing quotes/services,
- maintaining business records,
- complying with legal/regulatory obligations,
- resolving disputes, and enforcing agreements.
Retention periods vary depending on the type of information and the purpose collected.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no system is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights and Choices
Depending on where you live, you may have rights to:
- confirm whether we process your personal data,
- access or obtain a copy,
- correct inaccuracies,
- delete personal data,
- opt out of certain processing (such as targeted advertising or “sale”/sharing as defined by some laws),
- appeal a denial of a request.
Texas residents may have specific rights under the Texas Data Privacy and Security Act (TDPSA). :contentReference[oaicite:4]{index=4}
How to submit a request
Email us at info@cecoinsurance.com with the subject line “Privacy Request”.
Include your name, contact information, and the request you want to make. We may need to verify your identity before completing certain requests.
Children’s Privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13 without parental consent. :contentReference[oaicite:5]{index=5}
Links to Other Websites
Our Service may link to third-party websites. We are not responsible for their privacy practices. Please review their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date shows when it was most recently revised.
Contact Us
If you have questions about this Privacy Policy, contact us:
- Email: info@cecoinsurance.com
- Mail: CECO Insurance, 304 W Main Street, Round Rock, TX 78664
- Phone: (512) 358-6137
